Product information
Unfortunately, we don’t offer return and exchanges at the moment, we apologise for any inconvenience. So please be really careful before placing the order.
However, we could offer you refund before we dispatch your order.
Please note that jajainthemoment is not responsible for any failed delivery attempt caused by negligent behaviours of customers. Negligence includes, but is not limited to, refusal of shipment confirmation and incorrect consignee's information (such as order address, contact number, or consignee's name). In this case, we are unable to file a refund for you. If you find that your order information is wrong, please contact us at jajaofficial@jajainthemoment.com with your order number and the correct information as soon as possible.